UNIO Privacy Policy

Last updated: August 22, 2026 · Effective date: August 22, 2026 · Version: 2.1

1. Introduction

UNIO is a social platform that lets you discover communities, events, and

people around you. Protecting your personal data isn't an afterthought —

it's part of the foundation the product is built on.

In this policy, "UNIO" or "we" refers to the provider of the service, and

"you" refers to the person using the app.

This policy applies to the UNIO mobile app and the UNIO website.

2. Data Controller

UNIO is currently operated by a natural person, not a legal entity. The

data controller is:

  • Data controller: Kubilay Ceyhan
  • Email: kubilayceyhan90@gmail.com
  • 3. What Data We Process

    The list below is derived from the data the app actually stores.

    ### 3.1 Account and identity information

  • Email address and password. We never receive your password in plain
  • text; it is stored hashed by our authentication provider.

  • Username, display name, first and last name.
  • Date of birth. Required to enforce the minimum age rule (see 12).
  • Phone number — only if you choose to add one.
  • Optional: gender, bio, city, website link, profile photo, and cover
  • image.

    ### 3.2 Content you create

    Posts, stories, comments, messages (text, photo, video, voice recording,

    file), communities, events, collections, poll responses, reactions, and

    reviews.

    ### 3.3 Interaction and relationship data

    Who you follow and who follows you, who you've blocked, the communities

    and events you've joined, the posts you've saved, profile visits, story

    views, and reports/appeals you've submitted.

    ### 3.4 Usage and recommendation data

    Interest signals derived from your in-app behavior (such as views, likes,

    participation). These are used to personalize your feed and

    recommendations.

    ### 3.5 Location data

    Location data is conditional: it is only processed when you use a

    feature that requires location and you have granted location permission

    on your device. See section 6 for details.

    ### 3.6 Technical data

    IP address, device and app version information, connection logs, error

    and performance metrics, the device push-notification token (so we can

    deliver notifications), and audit logs of administrative/security

    actions.

    ### 3.7 Subscription data

    If you have a UNIO+ subscription: plan, status, start/end dates, and

    subscription events. Your card details never reach us (see section

    9).

    4. Purposes of Processing

    Purpose — Data used

    Creating and authenticating your account — Account and identity information

    Providing the service: feed, communities, events, stories, messaging — Content, interaction data

    Running features that require location — Location data (with permission)

    Personalizing the feed and recommendations — Usage and interest data

    Ensuring security, preventing abuse and spam — Technical data, reports, audit logs

    Sending notifications — Device push token, notification preferences

    Managing your subscription — Subscription data

    Responding to support requests — Contact and account information

    Fixing bugs and measuring performance — Technical data

    Complying with legal obligations — Relevant data

    5. Legal Bases

  • Performance of a contract: opening your account, providing the
  • service, managing your subscription.

  • Explicit consent: processing location data and marketing
  • notifications (if any). You can withdraw consent at any time.

  • Legitimate interest: security, abuse prevention, service
  • improvement, and core product metrics. This basis is not used as a

    blanket justification for all processing — only for the cases listed.

  • Legal obligation: retention and reporting required by applicable
  • law.

    6. Location Data

    Location is an optional feature in UNIO.

  • Location is only processed when you open the map, want to see nearby
  • content, or choose to share content that includes a location.

  • Location access requires your consent through your device's permission
  • screen. If you decline, the rest of the app keeps working; only

    location-based features are unavailable.

  • You can revoke permission at any time from your device settings.
  • If you choose to share content that includes a location, other users
  • may see that location depending on the content's visibility setting.

  • City is different from location: setting a city on your profile is
  • entirely optional and works without using device location.

  • Address resolution: when you look up a neighborhood/district/
  • province for a map point, or search for an address, the relevant

    coordinates or search text are sent to an address-resolution service

    (OpenStreetMap Nominatim). Results are cached to avoid repeated

    lookups.

  • Map rendering happens directly on your device via Google Maps; the
  • data required to render the map is exchanged directly between your

    device and Google.

    7. User Content and Visibility

    You control who can see the content you share. However, you should be

    clearly aware that:

  • Content, profile photo, and cover image you share as public can be
  • seen by other users on the platform; these files are served via

    hard-to-guess addresses.

  • Content shared as community-only can be seen by members of that
  • community.

  • Story and message media is stored privately and served only via
  • short-lived, signed links.

  • When you delete a piece of content, it disappears from the app
  • immediately; fully purging it from backups and technical logs may take

    a short additional time.

    8. Messages

  • Messages are only shown to the participants of that conversation.
  • Messages are not end-to-end encrypted. This is necessary so abuse
  • reports can be reviewed and the service can function. We state this

    explicitly so you don't assume otherwise.

  • Message content is not reviewed routinely; it is only accessed to the
  • extent necessary as part of a report, legal request, or security

    investigation.

  • Messages are retained until you or the other party deletes them.
  • 9. Sharing of Data

    We do not sell your data. It is shared with the following recipients,

    only to the extent necessary for the service to function:

    Recipient — Purpose — Location

    Supabase — Database, authentication, file storage, real-time infrastructure, sending account emails — Germany (European Union)

    Hostinger — Hosting the application server — Germany (European Union)

    Google Maps — Rendering the map on your device — Abroad

    OpenStreetMap Nominatim — Address search and coordinate-to-neighborhood/district/province resolution — Abroad

    Expo / Google Firebase Cloud Messaging — Push notification delivery — Abroad

    Google Fonts — Font delivery on the website only — Abroad

    Apple App Store / Google Play — Subscription purchase and verification (once active) — Abroad

    Authorized public authorities — Where required by law — Turkey

    Your payment details never reach us. Once subscription purchases are

    active, payment is collected and processed by the relevant app store; we

    never see or store your card details.

    Advertising: UNIO does not currently show ads and does not share

    your data with third parties for advertising purposes.

    AI: UNIO does not currently send your data to any AI provider and

    does not use it to train AI models.

    10. International Transfers

    Your account and content are stored on servers hosted in Germany

    (European Union): the application server is on Hostinger, and the

    database, authentication, and file storage are in Supabase's Frankfurt

    region.

    Beyond this, some limited data is processed abroad due to the services

    marked "abroad" in the table above: data exchanged between your device

    and Google for map rendering, coordinates and search text sent for

    address resolution, the device token used for notification delivery, and

    subscription verification.

    These transfers are carried out within the scope of applicable data

    protection law on international transfers, and only to the extent

    necessary to provide the service; each service only receives the data it

    needs to function.

    11. Data Security

    Measures we actually apply:

  • Passwords are stored hashed, never in plain text.
  • All traffic is carried over an encrypted (HTTPS) connection.
  • Row-level access rules are enforced in the database; a user can only
  • access records they're authorized to see.

  • Story and message media is kept in non-public storage and served only
  • via short-lived signed links.

  • Administrative actions are written to an audit log.
  • Upload size, request rate, and content type are rate-limited.
  • We do not claim any certification (e.g. ISO 27001) or unverified

    security standard.

    12. Minimum Age

    UNIO is not intended for children under 13. Date of birth is

    requested at signup, and applications identified as being under 13 are

    not accepted. If we learn that an account belongs to someone under 13,

    we close it.

    13. Retention Periods

    Data — Period

    Account and profile information — As long as the account is open

    Posts, comments, community and event content — Until you delete it or close your account

    Stories — Removed from visibility 24 hours after posting

    Story media files — Deleted within 30 days after expiry

    Messages — Until either party deletes them

    Technical logs and metrics — Limited to the period required by the processing purpose

    Audit and moderation records — As long as required by legal obligation or the right of defense

    For detailed category-based periods, see the

    [Data Retention Schedule](/legal/retention).

    14. Your Rights

    Regarding your personal data, you have the right to: learn whether it is

    being processed, request information, learn the purpose of processing,

    know the recipients it has been transferred to, request correction if

    processed incompletely or incorrectly, request its deletion or

    destruction, request that these actions be notified to third parties it

    was transferred to, object to a result arising solely from automated

    analysis that is to your detriment, and request compensation for any

    damage suffered.

    Two rights you can exercise directly from within the app:

  • Download my data: Settings → Download My Data. Provides an export
  • of the records associated with your account.

  • Delete my account: Settings → Delete My Account. Verified with
  • your password; your account is permanently deleted. Details and the

    path for when you can't access the app:

    [Account Deletion](/legal/account-deletion).

    15. Contact

    To exercise your rights, you can reach us at

    kubilayceyhan90@gmail.com. Your request will be resolved within thirty

    days at the latest. Your request must include the information necessary

    for us to verify your identity.

    16. Changes

    If this policy changes, the effective date will be updated. You will be

    notified in-app of material changes. The current version is always

    accessible in the app and on the website.